Returns & Exchanges
At ClothMelon, returning is as easy as 1-2-3! You have nothing to lose! We will refund you if you are not 100% satisfied. So, we've got you covered! Please Contact US within 14 days upon receiving the items to initiate the return process.
-Any other reasons for return? ClothMelon will issue a full refund if you are not 100% satisfied with your item(s). You are required to return unwanted orders at your own cost.
1. EMAIL US Contact Us and describe which item(s) you like to return and the reason for your return. Attach Photograph(s) for quality problems. 2. TAKE SUGGESTIONS Professional suggestions will be offered. And, a return form will be sent with details instructions. 3. RETURNS THE GOODS Print the return form and put it into the return package. Send to local post office. 4. REFUND OR EXCHANGED REFUND OR EXCHANGED Once we receive your package, we will immediately process the refund or exchange based on our return conditions.
1. Please contact us within 14 days starting from the day you have received your order. 2. Returned items must be in unused condition with the original packaging. We do not accept returned items that's worn, damaged, washed or altered in any way. 3. We do not accept returned items sent back directly without our Return Staff assessment or go signal. Make sure to check returns with our staff first. 4. Once the returned merchandise is received your money will be refunded back to you. ClothMelon cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to ClothMelon.com. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process. Refunds are issued back to the original form of payment used to purchase the order.
We have warehousesin different countries around the globe! If you want to return the items to the nearest return address, please submit a ticket in your account, our customer service representatives will get back to you within 24 hours.
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